1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
2. How We Use Cookies
Rensis uses cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our service and user experience. These cookies collect anonymous information about page visits and user behavior.
Session Recording Cookies
We use Hotjar to record user sessions, including mouse clicks, mouse movements, scrolling behaviour, and pages visited. These recordings help us identify usability issues and improve the platform experience. Hotjar cookies do not collect personally identifiable information. You can opt out at any time via Hotjar's opt-out page.
Preference Cookies
These cookies remember your preferences, such as your preferred theme (light or dark mode), to provide a more personalized experience.
3. Legal Basis
We rely on the following legal bases for our use of cookies:
- Essential cookies: Strictly necessary for the operation of our website. These do not require consent as they are essential for providing the service you have requested.
- Analytics cookies: Used under our legitimate interest in understanding how visitors use our site so we can improve it.
- Preference cookies: Set based on your implied consent through continued use of our site.
4. Your Consent
By continuing to use our website, you consent to the use of cookies as described in this policy. If you wish to withdraw your consent, you may do so at any time by clearing cookies in your browser settings or configuring your browser to block cookies. Please note that disabling essential cookies may affect the functionality of our website.
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use:
- Stripe for payment processing (essential for billing functionality)
- Hotjar for session recording and heatmap analytics
6. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
- Delete all cookies from your browser
- Block cookies from being set
- Allow cookies from specific websites only
- Set your browser to notify you when cookies are being set
Please note that blocking essential cookies may affect the functionality of our website.
7. Cookie Duration
Cookies can be either "session" cookies or "persistent" cookies:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
8. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about our use of cookies, please contact us at hello@rensis.io.